This is a demo store. Any orders placed through this store will not be honored or fulfilled.

Delivery: Orders over £150 - FREE DELIVERY* Orders under £150 - Delivery £7.50 including VAT *A very small number of large heavy items may attract an additional pallet charge to certain areas. This charge is calculated based on the overall order value and the delivery postcode area. For example, large oil-filled heaters cannot be safely transported via standard courier services. Depending on your area, there will usually be a carriage paid order value threshold where FREE delivery can still be attained. Same Day Despatch On In-Stock Items: We despatch in-stock items on the same working day when they are ordered before Noon GMT. You can always contact us after this time to see if it is still possible - we are keen to help where we can. If you need a timed delivery service If You Have A Deadline: Out of stock items can take up to 3-5 working days to deliver, we will notify you if they are likely to take any longer than this. If you have a deadline then please feel free to contact us by email, phone or fax - we can usually meet it! Fast and Secure: Most in stock items are despatched via traceable and insured carriers on a next day service. Some smaller items may be despatched via 1st class post (We limit this during times of Royal Mail industrial action). Domestic Addresses: Our carriers deliver between 7.30am and 6.00pm. If you are not in when the carrier arrives, they will leave a card with instructions on how to arrange re-delivery or collection from your local depot Business Addresses: Our carrier will attempt delivery on a working day during normal business hours. If there is no-one to sign for the delivery, a card will be left and the parcel taken to the local depot for collection within one week. Further re-deliveries to business addresses may attract a re-delivery charge. Received Damaged: Any items being returned as damaged in transit, requiring replacement or refund, should notified to us, either verbally or in writing, within 24 hours of delivery and must be accompanied by clear photographs showing both the packaging - particularly any damage to the packaging - and also the damaged item(s). The correct paperwork can then be sent and these photographs will ensure that replacements or refunds can then be processed with a minimum of delay.

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